How to Deactivate a Tag

To deactivate a Tag, head over to the Control Panel, under the Data Types section, click on Manage Tags.

The list of existing Case Tags will appear as the Entity Type is set as the default view.

You can find the Tag you want to deactivate by performing the following actions:

1. Select an Entity Type: Case or Client
2. Select a View: Active or Inactive
3. Select a Status: Approved or Unapproved

After selecting type, view, and status, you can search for the Tag you want by scrolling through the list or entering the Tag name in the following field.

There are two ways to deactivate a Tag, and they are as follows:

1. Deactivating a single Tag
2. Deactivating multiple Tags

Deactivating a single Tag

Click on the 'Pencil'-icon to deactivate the Tag.

The following dialog will appear, click on the Deactivate button.

Click on the Deactivate button again to confirm action.

Then click on the OK button and you are done.

Deactivating multiple Tags

Select a single or multiple Tags you want to deactivate.

Or select here to select all Tags.

Click on the Deactivate Selected button.

Click on the Deactivate button again to confirm action.

Click the OK button and you are done.

Note:

1. Ensure that you are a User with 'Administrator'-rights set up to be able to access Control Panel.