To activate an inactive Tag, head over to the Control Panel, under the Data Types section, click on Manage Tags.
The list of existing Case Tags will appear as the Entity Type is set as the default view.
You can find the Tag you want to activate by performing the following actions:
- Select an Entity Type: Case or Client
- Select a View: Inactive
- Select a Status: Approved or Unapproved
After selecting type, view, and status, you can search for the Tag you want by scrolling through the list or entering the Tag name in the following field.
There are two ways to activate a Tag, and they are as follows:
Activating a single Tag
Click on the 'Pencil'-icon to activate the Tag.
The following dialog will appear, click on the Activate button.
Then click on the OK button and you are done.
Activating multiple Tags
Select a single or multiple Tags you want to activate.
Or select here to select all Tags.
Click on the Activate Selected button.
Click the OK button and you are done.
1. Ensure that you are a User with 'Administrator'-rights set up to be able to access Control Panel.