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How to Activate an Inactive Tag

  • Updated

To activate an inactive Tag, head over to the Control Panel, under the Data Types section, click on Manage Tags.

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The list of existing Case Tags will appear as the Entity Type is set as the default view.

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You can find the Tag you want to activate by performing the following actions:

  1. Select an Entity Type: Case or Client
  2. Select a View: Inactive
  3. Select a Status: Approved or Unapproved

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After selecting type, view, and status, you can search for the Tag you want by scrolling through the list or entering the Tag name in the following field.

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There are two ways to activate a Tag, and they are as follows:

  1. Activating a single Tag
  2. Activating multiple Tags

 

Activating a single Tag

Click on the 'Pencil'-icon to activate the Tag.

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The following dialog will appear, click on the Activate button.

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Then click on the OK button and you are done.

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Activating multiple Tags

Select a single or multiple Tags you want to activate.

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Or select here to select all Tags.

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Click on the Activate Selected button.

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Click the OK button and you are done.

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Note:

1. Ensure that you are a User with 'Administrator'-rights set up to be able to access Control Panel.