To edit a Tag, head over to the Control Panel, under the Data Types section, and click on Manage Tags.
The list of existing Case Tags will appear as the Entity Type is set as the default view.
In this article, we are editing an active approved Case Tag called "Migration".
You can find the Tag you want to edit by performing the following actions:
- Select an Entity Type: Case or Client
- Select a View: Active or Inactive
- Select a Status: Approved or Unapproved
After selecting type, view, and status, you can search for the Tag you want by scrolling through the list or entering the Tag name in the following field.
Click on the 'Pencil'-icon to edit the Tag.
The following dialog will appear and you can edit the Tag information here.
After editing, click on the Update button.
Click the OK button and you are done.
1. Ensure that you are a User with 'Administrator'-rights set up to be able to access Control Panel.