To remove a Tag, head over to the Control Panel, under the Data Types section, click on Manage Tags.
The list of existing Case Tags will appear as the Entity Type is set as the default view.
You can find the Tag you want to remove by performing the following actions:
- Select an Entity Type: Case or Client
- Select a View: Active or Inactive
- Select a Status: Approved or Unapproved
After selecting type, view, and status, you can search for the Tag you want by scrolling through the list or entering the Tag name in the following field.
Select a single or multiple Tags.
Or select here to select all Tags.
Click on the Remove button.
The following dialog will appear, click on Remove again to confirm action.
Click the OK button and you are done.
1. Ensure that you are a User with 'Administrator'-rights set up to be able to access Control Panel.