To update a Responsible Person on an existing Task on the Case Card, head over to the Activities-view.
Click on Details.
The following dialog will appear.
Click on the Responsible Person field.
Select a Responsible Person you want from the list, the options are as follows:
- The Client(s)
- The Case Manager(s)
- The Case Participant(s)
- The Case Opponent(s)
Click the Close button and you are done.
Notes:
1. Ensure that you are either a Case Manager, a Client Manager, a User with 'Assistant'-role, or a User with 'Administrator'-rights set up to be able to make changes.
2. The User assigned to the Task can make changes and mark it as completed, but unable to delete it.
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