You can download a file or a folder in the document library on the following Cards:
- Case Card
- Client Card
The look and the functionality of the document library on both Cards are identical. However, in this article, we will download a folder from the Case Card.
To download a folder on the Case Card, head over to the Documents-view.
Select one or multiple files or folders that you want to download.
The following menu will appear, click the Download button.
The file(s) or folder(s) will start downloading automatically.
1. Depending on the integration, the document management system in the article and your environment may differ.