To view an invoice that has been credited, head over to the Main Card, Invoices-view, under the Finalized section.
A credit invoice will appear with a different icon, a credit note number, and a view credit note pdf button as below.
Click on the Open button to view the invoice.
Once you are in the invoice, it will appear as below.
1. Ensure that you are either a Client Manager, a Case Manager, or a User with 'Accounting'-rights setup to be able to view a credit invoice.
2. Invoices that have been credited will be "read-only", meaning that the assets you see in the credited invoice are the assets that were on the invoice at the time of finalisation.