Why is LEX Slow?

While it should not occur, there are various reasons why LEX247 would experience system slowness. 

Typically, slowness is temporary and usually does not last more than 30-minutes. Unfortunately, these things happen and there is not much we can do since these issues tend to resolve themselves and are not a fault with the LEX247 application. 

It would be beneficial that you hold off on sending a support ticket for the first 30-minutes unless it becomes unbearable. 

Before you do contact support, try the following;

1. Completely clear your web browser cookies. 
2. Logout of LEX247.
3. Log back into LEX247. 
4. Review is slowness has gone. 

If the above does not work, please contact support and let them know the following details. 

1. Let them know that you performed the check above. 
2. When did the slowness start? 
3. How long did you wait until trying to clear cookies?