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  1. LEX247
  2. Support

Support

Having issues? Browse for solutions to the most commonly known problems.

Frequently Asked Questions

  • How to Search for Closed/Declined Cases
  • How do I Update my Browser?
  • How do I Clear my Browser Cache?
  • How do I Clear my Browser Cookies?
  • Why are my Invoices Split?
  • What is a 'Non-Financial Transaction'?

Emailing Support

  • What do the Ticket Status' mean?
  • How do I Email LEX Support?
  • What Information do I Provide to Customer Support?
  • How to Provide Screenshots

Troubleshooting

  • Missing Activity Type during asset registration, how do I get it back?
  • Why did I not receive an Activation Email?
  • How to Create, Download and Send a HAR file?
  • Why is LEX Slow?
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